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Click
Dial System Now your Web customers can contact you immediately from
their PC and speak directly to one of your company representatives without
interrupting their Internet session. ClickDial is simply a link that can
be placed on any Web site and allow users to place a voice call to your
call center or to your business
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Embrace
is
a real-time, Web based customer engagement engine and toolkit that integrates
live voice to manage total customer relationships and realize the true
promise of E-commerce.
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WebAnswers Interact When online
customers visit your Web site with a purchase question, they simply click
on a button and enter their question through a pop-up dialog box that appears
directly on your Web page.WebAnswers Interact locates the right answer
in your company's WebAnswers knowledgebase and returns it to the
customer right away.
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JFAX Faxes and voice mail delivered
by email over the Internet
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Direct Connect
software is a system that encompasses and maintains the personal
touch in customer service through the internet. The system allows the consumer
the usage of a single line/modem connection to the Internet and directly
reaches any business.
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Electronic
Workforce 6 enables enterprises to create and deploy self service applications
for customers and employees. These applications can be delivered via one
or more channels: the telephone, the Web, e-mail, fax,pager and personal
financial management software (PFMs).
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