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IN THIS ISSUE 1. Welcome
1. Welcome! Welcome-Willkommen!-Bienvenido-Bienvenue-Bem Vindo-Välkommen-Welkom-Benvenuti... We thank all of you for joining and giving us the opportunity to "speak" to you and build a relationship for the benefit of us both. Along with your fellow subscribers to The eCommerce Analyst, you form already a web community of people with common interests in eCommerce from over 25 countries from the five continents. Again, we thank you for your interest. 2. What The eCommerce Analyst is all about? Goals:
Style: We adopted a writing style which we think is optimized for online reading (or more precisely scanning!). Approach: We advocate a multidisciplinary approach in the creation of "The eCommerce Analyst". As we believe that eCommerce itself will evolve into a broad, interdisciplinary approach! As far as we can, we will try to take in account opinions from various perspectives, build a team of editors with a broader background and integrate our readers contributions. Periodicity: Monthly. Your feedback:
Sponsorship: If you are interested in encouraging this work and expose your services to a growing audience, we offer you either sponsoring "The eCommerce Analyst" or advertising in it? Please send your request to info@ecominfocenter.com We promise you very competitive rates.
3. Editor's paper NOTE: We are not associated with any of the sites we linked to in this article (neither via sponsoring nor advertising). These links are just used to illustrate and enforce the content. eCommerce from consumers perspective: benefits, difficulties, behavior change and adaptations to new technologies and trends By Slim Baltagi PREVIEW: We have come to understand eCommerce as the exchanging of goods, services and information through information technologies and related networks. We will consider B2C category: Business To Consumers. We will try to figure out this ever changing interplay and dynamics in a turbulent business environment. In this issue, we will emphasize on consumers. If you are a business person (You are the majority of subscribers in eComInfoCenter.com mailing list!) this will help you building your strategy and made your online transition successful with focused understanding of consumers behaviors and expectations. If you are a consumer, this will enlighten you in your online purchasing experience. If you are an eCom professional such as a software or a web site designer, this will help you building an "oriented consumer solution". We will come with some observations, define questions and seek answers. We do not pretend to have answers to everything! 1 Argued benefits of online shopping- What online merchants promise to online shoppers? http://www.ecominfocenter.com/newsletter/issue1/benefits.html 2 Consumers difficulties in online shopping- (considerations that e-merchants should direct attention to and try to improve). What are the barriers to Internet shopping for consumers? How can these barriers be lowered? http://www.ecominfocenter.com/newsletter/issue1/difficulties.html 3 Consumers behaviors- What are the changes in consumers behaviors as a result of the spread of eCommerce and is it possible to predict such changes? http://www.ecominfocenter.com/newsletter/issue1/behaviors.html 4 Emergence of new technologies and trends- How quickly can consumers adapt to these trends and technological advances? http://www.ecominfocenter.com/newsletter/issue1/technologies.html CONCLUSION: As we stated in the beginning, we only confined ourselves to eCommerce from the consumers perspective. Although eCommerce is already showing signs of rapid growth, it is still in its infancy! Technology and standards for safeguarding sensitive information, may help to alleviate consumers concerns but how these consumers will adapt themselves is still an open question. The eCommerce players still have to overcome a number of challenges. We hope through this newsletter and the exchanges with you, we will understand more these challenges and ways to address them. This work was conducted with limited resources. It will be an ongoing job of eComInfoCenter to track changes in this eCommerce world and exchange our thoughts with you. We will notify you about pursuits of such efforts and updates of this work. Thank you for your time Slim Baltagi
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